ASBPE Ethics: Your Input Is Appreciated

By Howard Rauch

It’s “High Noon” time in terms of considering possible ASBPE ethics code revisions. Your input would be greatly appreciated! ASBPE’s Guide to Preferred Editorial Practices is a frequently-used, excellent resource when ethics issues arise. Input received from Ethics Committee members and editors involved in recent disputes suggest that now is an appropriate time for us to consider code additions/revisions.

As committee chairman, I invite your contribution to this effort. Here are a few matters that will be subject to review this week:

(1) Front cover immunity from ad schemes. Publication front covers reflect a dedication to integrity and excellence that is soiled every time somebody succeeds in impositioning an advertiser logo or full-page overlay. Equally vexing are efforts to arrange for cover lines that plug advertorials within the issue. We need a stronger message discouraging such practices.

(2) Involvement in marketing strategy. Editors who attempt to follow a “hands off” policy when it comes to marketing engagement are bucking today’s reality. Any B2B ethics code must reflect that reality, which includes these considerations: (a) Top management has made it clear that editorial involvement in market planning is expected; (b) editors actually can make a valuable creative contribution to what might otherwise be a flat program.

(3) Somewhat related to the above point is the impact of content marketing programs. In vying for this revenue, some publishers already have launched editorial positions designed to focus totally on client content creation. Such client relationships place many editors on unfamiliar ground where new ethical dilemmas are bound to arise. What caveats can you suggest?

(4) Online media growth has become an ethical snake pit of sorts: (a) Ad pressure for more editorial exposure has increased dramatically; (b) the push for more on-line revenue has resulted in creation of sky-high workloads but minimum addition of adequate online staff. A critical impact of this pattern is editorial quality deterioration. What are your experiences in either arena? What steps can ASBPE’s ethics code recommend to offset such circumstances?

(5) Faulty fact-checking invites disaster. Our Guide includes a reference to the need for fact-checking. But we need a stronger warning that editors should not routinely post information appearing in newspapers or on-line media assuming it is accurate. Further, we should never “scrape” information from elsewhere before obtaining approval from the source.

(6) Freelance flak is flying. Several freelance sources keep me updated on cloudy payment plans and broken promises. As a result, there is a push coming from one freelance group for more business to be done by contract. Perhaps we could include a section in our code for the dual purpose of describing proper conduct by both freelancers and editors in their relationships.

(7) Social media snafus. I wonder what information can be conveyed to our members beyond what’s posted elsewhere. The missing links for me are examples of ethical snafus that have arisen due to editorial misconduct thru Facebook, LinkedIn, Twitter, etc.

So there you have a possible hit-list. Please share your views with the group soon, or if you prefer, e-mail me: ethics.chair [at] editsol.com. Or call (201) 569-7714.

 

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Howard Rauch

Howard Rauch is president of Editorial Solutions Inc., a consultancy focusing on B2B magazines. Rauch is the 2002 recipient of ASBPE’s Lifetime Achievement Award.

Woe Is We?

By Tonie Auer

Career Cast did a job satisfaction survey and guess what? Newspaper journalist finished No. 200 out of 200. So, Poynter delved a little deeper for us. But, do we really need Poynter to tell us that reporter is a crummy job? Throw editor in there, too, for good measure, and you’ll get no arguments from most of us in the news industry.

As the ASBPE contest committee chairman, I can tell you how hard it is to get an editor or writer to take on a volunteer gig to judge entries. And, who can blame them? We are all doing more with less. How many of you are doing the jobs of three people? Yeah, I see all of you raising your hands. It’s not uncommon anymore. Those of us who still have a budget, at all, count ourselves blessed.

Although, I still think I’d rather be a writer/editor than a janitor, bus driver, or garbage man. But, maybe that’s just me.

 

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Tonie Auer

Tonie Auer is the past president of ASBPE’s Dallas/Fort Worth chapter. She helped launch the ASBPE National Blog and served as the blog committee chairwoman from its launch until mid-2010. She is an award-winning journalist working as a real estate writer for Bisnow on Business covering Dallas-Fort Worth and Austin.

Where Are the People? A Call For More People Coverage In Business Publications

By Jim Sulecki

Is there a belief that business media is a serious domain not particularly suitable for back stories … human drama … personality?

I sure hope not. For it’s people who make up the communities we sometimes abstractly call “businesses” and “industries.”

Oh, there’s always a place to cover new products, and new technologies, and emerging trends, and good business cases, and major company moves and news. But even these can be well-embellished with compelling people pictures, dynamic quotes, personal stories … “color.”

Yet many of the business publications I look at have yards and yards of expositional text and infographics and concept covers and computer-generated illustrations and beauty shots—along with thumbnail headshots of industry leaders and perfunctory name / title / company attributions.

Where is the personality? Where are the people?

Let’s start with covers. If you’re relying to a large extent on concept covers … stop. The irony of journalism today is that it’s never been easier or cheaper to get really good photography: High-quality cameras now cost a song, relatively speaking, and jpegs can arrive in your email inbox in minutes from freelance photographers compared to the days it used to take to ship and develop film. Yet it’s also, alas, much easier now just to ask the graphic designer to fire up Adobe Illustrator and crank out another concept cover. But what’s lost along the way is an opportunity to tell a good human story through the facial creases of a weathered industry veteran or the palpably bright face of a promising up-and-comer.

Shoot for a solid 2:1 ratio of people-to-concept covers. More of your readers will relate, especially if you pick cover subjects who are well-known and well-respected, and they’ll intuitively sense that your publication “gets it.”

And what about the age-old Q&A? Email, again, potentially makes these journalistic staples so much easier. Consider conducting rolling email interviews, possibly across several weeks, with questions that often aren’t asked: How did you get into this business? What did you study in school? Who was your mentor? What is your most memorable story? Where have you traveled? What has been the high point of your career? The low point?

And dig into your archives. If you’re fortunate enough to edit a publication that goes back 30 or 40 years or more, scan old photos of industry leaders past and run them in your publication under a regular “from the archives” flag. I guarantee your readers will get a nice chuckle out of the old clothes, hairstyles, and eyeglasses as well as the out-of-date equipment and offices and facilities that are inevitably in the background. But today’s readers also will feel a link, a kinship, a continuity with the people who toiled in the very same livelihood a generation or two before.

When I was a lad, frustrated with the unpredictability and occasional illogic of the human race, my mother would remind me in a measured tone: “Jim. Life is people.”

It is indeed.

And business is people, too.

Photo of Jim Sulecki

Jim Sulecki

Jim Sulecki is Corporate Content Director at Meister Media Worldwide, an organization of more than a dozen print / online / event media properties serving U.S. and global audiences in agriculture and horticulture. He also authors the media- and editorial-focused blog “The Content of Our Souls” and covers media on Twitter. In previous roles he worked in emedia, in publishing management, and as a working writer and editor. In 2009 he was named “Top Innovator in Business Publishing: Online Executives” by BtoB Media Business.”

The Potential Perils Of Social Media (Or, Oops! An Unconventional Way To Get LinkedIn Connections)

By Alison Fulton

I confess, I am slow to warm to new trends in social media. Twitter? I used to make fun of it. What on earth could people see in it? That Twitter was a fitting name cos only a twit would tweet! Well, I must be a twit too, because I find Twitter to be one of my favourite emedia now and I tweet fairly often (@AlisonFulton1) and get lots of ideas from the people and groups I follow. (Follow @ASBPE).

Flipboard was something I took to immediately, without any reservations. How clever is that, my own personal magazine made from items I am interested in? Brilliant.

I don’t believe Facebook is as useful to me as it is to my other friends and colleagues. A lot of the people I would like to keep in contact with — friends and family on the East Coast, in England and Italy — just aren’t on it or into it, but I still scan it and find fun stuff every so often. I do always struggle with the loss of privacy I fear can happen if you are not really careful how you post.

Pinterest was another trend I thought I would let pass me by but I now have a modest number of boards, that I curate with things that I love … polka dots, for example. Gotta love those!

But LinkedIn, now this was genius. It’s wonderful for someone who is sometimes reserved and hates to network. It’s the perfect networking opportunity for introverts. No stranger to have to face, making small talk while balancing your drink, wondering if that last appetizer had left something disastrous in your teeth. No having to be “on” or attempt to be funny and charming. No having to step out of your comfort zone. Or so I thought …

I have made an effort to reach out to people I meet and see if they would like to be a LinkedIn connection. After all, they don’t have to accept and it’s a fairly non-threatening way to approach someone.

Oops

Photo: Marcie Casas/Wikipedia Commons

But twice I have managed to send out invitations I didn’t intend (I am blaming my delayed-reaction Internet connection and my propensity to press too quickly on my iPad; that’s my story and I am sticking to it) to a whole slew of people, connections, of connections of…

And what was really interesting was how many of those randomly invited people accepted my unintended invites!

I am not sure why, but I really appreciate it, as I had a goal of reaching over 250 LinkedIn connections this year and thanks to the kindness of those unknown connections accepting my random invites, I am getting closer to that goal. :)

Photo of Alison Fulton
Alison Fulton

Alison Fulton recently moved into emedia as a senior content specialist at Advanstar Communications following 20+ years as an art director there.

How Far Do You Go To Make People Look Good?

By Alison Fulton
“A picture never lies.” Maybe that used to be true, once upon a time, but nowadays we are all aware as designers that photos frequently fib.

Beautiful_woman_with_straight

wikipedia commons: VALUA VITALY

Have you ever edited a person’s photo for your designs? I am not talking about standard color-correction so that an image displays the way you intend it to in your chosen medium, but rather softening those shadows and lines that the merciless camera is emphasizing in a way that you wouldn’t notice if you were looking at that person in natural light. Have you?

It is well-known that America is a society that worships people who look young, and that celebrities in the public eye (and increasingly not so public people) go to extraordinary lengths to look younger. While I, too, admire the young and the beautiful, I wish there wasn’t such relentless pressure to look endlessly younger than your years.

On the other hand, as a designer, I like shiny things. The chrome. I like pretty people and things, and I like my designs to look as perfect as I can make them.

So where does one draw the line (or halt the mouse) when correcting a photo? My personal line in the sand is that I won’t cut a distracting feature completely, but I will do what I would do for a friend or family member and visually dilute it in a subtle way. And I definitely choose the most flattering photo any time there is more than one to choose from.

Related resources
Fast Company
CreativeBits
Photoshopped photos

 

Photo of Alison Fulton

Alison Fulton

Full disclosure: this is a very flattering photo of the author of this blog post.

Alison Fulton recently moved into emedia as a senior content specialist at Advanstar Communications following 20+ years as an art director there.

Dead Letters

By Bill Coffin

The U.S. Postal Service announced Wednesday that come August, it will cut back Saturday mail deliveries in a bid to save itself some $2 billion a year. The news drew a fairly huge amount of feedback ranging from howls of indignation to a collective shrug of indifference. For those of us in the publishing world, though, especially those responsible for any kind of weekly publication, the USPS pullback on deliveries imposes some pretty big changes not just on when we deliver our print content, but also how we create it. Weekly deadlines for content that delivers over the weekend have to be adjusted. Weekend editions bundled with Saturday deliveries? Guess they need to ship to the printer one day earlier and come with the Friday or Sunday editions.

POSTMANBut does any of this really matter? It depends on who you ask. For a lot of people, the Postal Service is simply a victim of changing times; as use of electronic media and e-mail has increased, the need for hard copy message delivery has surely gone down. But that is a red herring. The real culprit, of course, is the convergence of the Great Recession and the Congressional requirement in 2006 that the USPS—which has always been a self-sustaining operation—pre-fund its pre-retirees’ health benefits. Though the USPS has owed the federal government for past loan money, it had operated as a for-profit operation that, all things considered, was the envy of the modern world. What other national mail service could get a letter an equivalent distance of Key West to Anchorage for less than the price of a cup of coffee? (And bad coffee at that!) What other national mail service handled so many pieces of mail (nearly 100 billion a year before the economy crashed)? And what other national mail service covered its costs in such an efficient and entrepreneurial fashion? No others. None. Not one.

Alas, that hardly seems to matter now. Congress should probably be thanked for forcing the USPS to address up front its ballooning retiree costs—something the rest of society is not doing very well at the moment—but the way in which Congress did it was reckless. It required the USPS to pre-fund for the next 75 years, which no other federal agency or service has yet been required to do.

The Magazine Publishers of America also seem to think things have been handled recklessly. In its official statement about all of this, the group expressed dismay over the Postal Service’s unilateral decision to change its delivery frequency, though it did show some gratitude that the change was not immediate, and that publishers have half a year to make whatever adjustments they need to make.

One such adjustment might be for all weeklies to seriously reconsider their frequencies. The newsweekly in particular has been under serious pressure in recent years due a growing mismatch between the timeliness of their print content and the immediacy of web content. While there have been a few brands that have weathered the storm fairly well (The Economist comes to mind), many others have not, and frankly, with good cause. The news weekly serves an increasingly obsolete role in our modern media environment, favored most by those who cling to the love of print for print’s sake. Any weekly is now at best a recap publication, an aggregation of itself because it cannot hope to be more relevant than that. Those that co-mail become even more out of date by the time they arrive at their subscribers, a time capsule of already half-forgotten events. Better to forget the weekly model altogether and if one must publish in print, do so on a monthly basis. Keep the same total monthly page count and use that time to cover fewer stories with greater depth and context. Publishing less frequently allows content to be developed so it is more evergreen. And it won’t matter what day of the week it arrives on, making the USPS delivery schedule less of a consideration.

Easy for you to say, Bill! You run a monthly, last time anybody who reads National Underwriter Life & Health checked. Indeed, I do. But that once had been a weekly a few short years ago. Financial duress forced the book to go to bi-weekly, an ungainly and counterproductive frequency if ever there was one. When I took over and redesigned the book, I took it monthly because I knew we could still aggregate our more enduring daily news for the news hounds in the audience, but I could use the rest of the book to better develop deep features and columns that would turn my editors into personal brands. It helped that we did not have any advertisers with more than a 12x frequency, so the transition was a very smooth one. And once freed from a more hectic schedule, our entire team turned out a book that looked better, read better and sold better. We had an uptick in print sales following the redesign that led to our overshooting our print ad budget by several points that year.

Even if a frequency change isn’t in your appetite, those who feel blindsided by the postal delivery change deserve little sympathy. Even weeklies that are doing great guns with their readers and with their advertisers must realize that for any and all media, we now live in what risk management guru Nassim Taleb would call “Extremistan.” Our business models are subject to low-frequency, high-impact changes that are not necessarily foreseeable or preventable. Who among us has not faced a wrenching shift to their operations in the last five years? Who doesn’t expect to see another one within the next five? The USPS pulling back Saturday deliveries is, in the grand scheme of things, the least of any publication’s concerns these days. But it is a stark reminder that however we publish, whatever we publish, is subject to change at the drop of a hat. It is up to us to build content that remains compelling despite its packaging or delivery. To develop subject matter expertise and viewpoints in such demand that they remain viable no matter how and where we distribute them. We must remains flexible and open to adaptation. Otherwise, we will all end up in the same dead letter office that will eventually be filled with all those Saturday editions of yesteryear.

Photo of Bill Coffin

Bill Coffin

Bill Coffin has covered the risk and insurance industries for nearly 20 years. Prior to his role as the Life and Health Group Editor in Chief for Summit Business Media, he was the editor in chief for National Underwriter Life & Health. Before joining Summit, Bill was Director of Publications at the Risk and Insurance Management Society, a research analyst for the American Re-Insurance Company and an editor for various A.M. Best publications. Bill’s work has also been published in the Wall Street Journal, BusinessWeek, Fortune, Captive Review, New European Economy and other business publications. Bill is on Twitter and Facebook, and can be reached by email here.

The Azbees: Something To Build Pride Among All Of Us

By Roy Harris

For weeks leading up to the Feb. 4 Azbee Award deadline—just next Monday—we’ve heard from ASBPE about the value of entering the competition. And, of course, there is lots of value to it: the publicity and a reputational boost for a publication recognized for its good work, the office morale boost, and the peer credit accruing to individual journalists in your shop, for openers.

But let’s take a minute to talk about why the ASBPE organization itself benefits from the awards program, now in its 35th year, and why the existence of the Azbees should be prized by all of us, and should encourage editors to become ASBPE members, if they’re not already.

With all the pressures that B2B publishers have been under lately, in print and online, many editors and reporters have had to work extra hard to keep the quality of their journalism high. ASBPE members, especially, tend to be attuned to questions of fading excellence, and attempts to keep quality high. We see the result throughout the year, of course. But we don’t get a sense of the collective power of all this great B2B journalism, perhaps, until awards time—when editors examine the year’s output to select their best material to enter.

So now, as publications wrap up their own self-evaluations, and then as the Azbee judges prepare to read through the entries and determine the very best business journalism of the year 2012, it is an important time of year.

It’s also a great opportunity for editors to get involved in the judging, and to learn first-hand about the range of excellence of coverage out their in their industry.

Since I started getting involved with the awards a dozen years ago, I’ve found myself constantly renewed at awards time. It keeps me encouraged that readers of B2B publications around the U.S. are still getting a great product from news outlets they trust. Great reporting abounds in B2B, and it’s a true honor to be a part of identifying it. (It’s still not to late to become a judge. Just contact Travis Stanton of Exhibitor Magazine to raise your hand.)

Ten years ago I got involved with establishing a whole new award: ASBPE’s Stephen Barr Award, designed to identify the best single piece of feature writing from the entire horizon of Azbee entries. What a thrill it has been to crown that winner each year.

Last year’s Stephen Barr Award went to the National Law Journal’s Jenna Greene, for her “Civil Inaction” article, detailing the legal quagmire that keeps radioactive-contamination victims near a Washington state nuclear plant from receiving justice. But each of our nine winners has been remarkable in its own way.

ASBPE is proud to have such winners, and the B2B journalists who are ASBPE members should be just as proud of their organization as it keeps on the lookout for excellence.

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Roy Harris

 

Roy Harris, currently the president of the ASBPE Foundation and a former national president of ASBPE, has worked for CFO Magazine, and has served as editorial director of CFOworld.com. He is a former Wall Street Journal reporter.